We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation) but this information will not be used to identify any individual user;
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services, but excluding your sensitive payment card details;
(c) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including your name and email);
(d) information that you provide to us at our Telephone Coaching Page (yet to be launched,) for the purpose of subscribing to coaching provided by our third party partner (including your name, email and telephone number) however your email will not be disclosed to this third party;
(e) any other information that you choose to send to us.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. We may use the session cookies to keep track of you whilst you navigate the website. We may use the persistent cookies to enable our website to recognise you when you visit.
Session cookies, if used, will be deleted from your computer when you close your browser.
Persistent cookies, if used, will remain stored on your computer until deleted, or until they reach a specified expiry date.
Our advertisers may also send you cookies.
We may publish Google Adsense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at: http://www.google.com/ads/preferences/. You can opt-out of the Adsense partner network cookie at: http://www.google.com/privacy_ads.html. However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.
(3) Using your personal information
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) enable you to download free or purchased digital goods;
(e) send to you goods purchased via the website and supply to you services purchased via the website;
(f) send statements and invoices to you and collect payments from you;
(g) send you general free and/ or commercial communications;
(h) send you email notifications which you have specifically requested;
(i) send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email, telephone or similar technology (you can inform us at any time if you no longer require marketing communications);
(j) provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
(k) enable third parties to contact you by telephone, as stated on the relevant double opt-in forms, (but not by email) that provide coaching which we think will be of interest to you should you enter your name and telephone number on one of these double opt-in forms provided at our Telephone Coaching Page (yet to be launched);
(l) deal with enquiries and complaints made by or about you relating to the website.
Where you submit personal information for publication on our website, such as testimonials, we will publish and otherwise use that information in accordance with the license you grant to us.
We will not without your express consent on double opt-in web forms provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
(5) International data transfers
Information which you provide may be transferred to countries (including the United States) which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website, such as testimonials, will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal information.
(6) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password and firewall protected) computers.
Of course, data transmission over the internet is inherently insecure and we cannot guarantee the security of data sent over the internet. However all electronic financial transactions you make to or receive from us will be encrypted by PayPal or ClickBank using secure SSL technology.
(7) Policy amendments
Changes to our policy, in particular as to permissible uses of personal data, are not retrospective. In other words, when we collect personal information on one basis, we will not, after changing the terms of our policy, go on to use that information on a different basis.
(8) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the payment of a fee (currently fixed at £10.00); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address.)
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes with the unsubscribe link which is at the bottom of our marketing emails.
(9) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(10) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated. To update your information yourself simply unsubscribe in an email we have sent to you by clicking the opt-out link, then subscribe again with your new personal information.
(12) Data controller
The data controller responsible in respect of the information collected on this website is Altwin Limited.
Our data protection registration number is Z2243401.